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Need assistance with your retail store purchase?Updated 4 months ago

For help with any purchase made at a Steve Madden retail store, please return to the store for assistance. Click here to open our Store Locator.

If you have gone back to the retail location where the purchase was originally made but still need further assistance, or if you need assistance locating a specific item in a retail store, please contact Customer Service by phone at 1-877-940-9480, by email at [email protected], or by Live Chat.

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