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Retail Store Purchases

Bought something from a store? Check here for details.

Need assistance with your retail store purchase?

For help with any purchase made at a Steve Madden retail store, please return to the store for assistance. Click here to open our Store Locator. If you have gone back to the retail location where the purchase was originally made but still need furthe

Steve Madden Purchases at other retailers

Steve Madden merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.